Privacy Policy

1. Who We Are

We are Handover Estates Ltd (“Handover”, “we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy in accordance with UK data protection laws (UK GDPR).

2. Information We Collect

To provide our clearance, cleaning, and estate services, we collect the following information:

• Identity & Contact Data: Name, billing address, property address, email address, and phone number.
• Service Data: Details about the property, access codes, and service requests.
• Media Data: Photographic inventories of valuables and property conditions before and after our services (specifically for our Complete and Estate Ready packages).
• Technical Data: IP address, browser type, and website usage data collected via cookies.

3. How We Use Your Data

We strictly use your data for business operations:

• To conduct complimentary site visits and issue written quotations.
• To execute the contracted clearance, deep cleaning, or property preparation services.
• To generate and securely deliver photographic inventories of your property and valuables.
• To comply with Environment Agency waste transfer regulations.

4. Data Sharing and Security

We do not sell your personal data. We only share information with third parties when necessary for legal compliance (such as waste transfer notes) or with vetted subcontractors who are bound by strict confidentiality agreements. All sensitive documents and photographs handled during probate clearances are secured and transferred directly to the designated client or executor.

5. Your Legal Rights

Under UK GDPR, you have the right to request access to, correction of, or deletion of your personal data. You may also object to processing or request data portability.

6. Contact Us

For any privacy concerns or data requests, please contact our support team at contact@handoverld.co.uk.